BOOST MEDIA INTERNATIONAL PTY LTD (ACN 135 060 954) (Boost, we, our or us) recognises and respects the importance of your privacy and understands your concerns about the security of the personal information which is provided to us.
 

We are sensitive to privacy issues and take seriously the ongoing trust our business associates have placed in us.
 

We operate globally and are committed to compliance with privacy laws in all jurisdictions in which we operate, including:
 

• the Privacy Act 1988 (Cth) (Privacy Act), including the Australian Privacy Principles (APPs);

• the General Data Protection Regulation (EU) 2016/679 as transposed into domestic legislation of any European Union member state, the Data Protection Act 2018 (UK) and the UK General Data Protection Regulation (together, GDPR), and

• any other applicable laws which apply to how we collect, store, use and disclose your personal information, (together, Applicable Privacy Laws).
   

These laws detail how personal information may be collected, used, disclosed, stored and destroyed in each relevant jurisdiction, and how an individual may gain access to, or make complaints about, the personal information held about them in those jurisdictions.
 

For the purposes of this Privacy Policy:
 

Personal information is information or an opinion about an identified individual, or about an individual who is reasonably identifiable, regardless of whether or not the information or opinion is true and whether or not the information is recorded in a material form, including sensitive information. We use this term as equivalent to the term “personal data” that may be used in Applicable Privacy Laws.

Sensitive information, a sub-set of personal information, is information or an opinion about an individual’s racial or ethnic origin, political opinions, political association membership, religious beliefs or affiliations, philosophical beliefs, professional or trade association membership, trade union membership, sexual orientation or practices or criminal record, and includes health information and genetic information. We use this term to encapsulate the kinds of data that, if processed, would be considered as “sensitive processing” in Applicable Privacy Laws.
 

This Privacy Policy details how we manage personal information we collect, use and hold.
 

In the course of doing business, we endeavour to collect business information only. However, the collection of personal information in some instances is necessary or unavoidable.

What personal information we collect and hold

 

We provide strategic revenue growth solutions for digital, television, radio, outdoor and print media operators as well as an exclusive media advisory service, which involves direct and indirect engagement with media operators, advertisers, and audiences (the Boost Business Services).
 

The kinds of personal information we collect from you or about you depend on your engagement with us, the Boost Business Services you or your organisation have contracted us to provide or any part of them, and the Boost Business Services you or your organisation are interested in. 
 

Generally, we collect and hold the following types of personal information that is necessary in the course of providing the Boost Business Services:
 

• Identity and contact details, such as your name, address, phone number, email address, profession, gender and other identifying information.

• Professional information, such as your profession, summary information about your employment, your employer (if applicable) and your business, billing information, and other professional information that becomes available from time to time.

• Engagement details, such as text of written and oral communications gathered in the course of our interaction with you including on social media and email platforms, cookie information as set out further below, and other information made available to us through your engagement with us.

• User information, including geographical information, IP addresses, statistical data and other information gathered by cookies as set out below.

• Dietary requirements, for attendance at catered functions and events.
   

We may request other forms of personal information from you if the need arises. We collect and use information that is necessary for the provision of the Boost Business Services.

In providing the Boost Business Services, we do not typically collect and hold sensitive information, save for the details of any dietary requirements that you might provide to us as part of your RSVP to a catered event.
 

Cookies
 

When you browse our website (www.boostmedia.com.au) and any associated platforms or apps, we collect information through the use of cookies.
 

Cookies are small text files downloaded onto computers, smartphones and other devices where users access websites. These files allow the website to store information regarding the use of the website on that particular device, including preferences and past actions, and to recognise that device when the website is accessed later on. They are widely used to increase functionality on websites and improve user experience, and are used in conjunction with other technologies.
 

We use the following cookies for the purposes set out below:
 

• Essential Cookies: these cookies are strictly necessary for the performance of our website and enable our Boost Business Services to be delivered. This includes allowing form submissions, security measures, and other necessary communications.

• Preference and Function Cookies: these cookies are implemented on some websites that include multiple languages to allow us to collect choices that you make when using our website such as your language preference, cookie permissions, event location or session selection.

• Analytics Cookies: We use these cookies on a per event basis based on our business requirements or the specifications of our clients. We may use Google Analytics and Google Tag Manager to collect anonymous statistics about site usage and performance. This information allows us to improve content and usability across out platforms.

• Marketing and advertising cookies: We use third party cookies such as Meta Pixel and Google Ads on a per event basis, and only on sites where campaign tracking or retargeting is required to provide targeted communications to users.
   

By consenting to our use of cookies, you are allowing us to give you the best experience on our website, and while you may deny consent this will cause certain features on our website not to function as we intend them to.
 

If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
 

How we collect and hold personal information
 

We collect your personal information in a range of different ways as described below.

We collect personal information directly from you as a consumer or business customer in the course of providing the Boost Business Services. For example, we may collect personal information from you through telephone calls and other interactions with our employees and contractors, your emails and other correspondence to us or our employees and contractors, account set up for the website, RSVPs to our events, and enquiries and contracts for use of our services. We also collect personal information from your use of our website through cookies.

We will record your email address if you send us an email and store that email address in accordance with this Privacy Policy.
 

In some instances, we may also receive information about you from third parties such as associated businesses and vendors including venues, AV and production companies, caterers, printing suppliers, creative agencies, database vendors and suppliers, and telemarketing companies.
 

We may also collect information from publicly available sources of information including websites, directories and social media channels.
 

We collect and hold personal information under the following lawful bases:
 

• With your consent, which you can remove at any time by contacting our Data Protection Officer.

• To enable us to perform a contract with you related to the products and services you have asked us to provide.

• For legitimate reasons, being the purposes necessary for our own, or a third party’s, legitimate interests. These are captured by the purposes set out below.
   

If you choose not to provide your personal information, then we may not be able to provide you with our full range of services.
 

You can be anonymous or use a pseudonym when dealing with us, unless the use of your true identity is a legal requirement, or it is impracticable for us to deal with you on such basis.
 

Why we collect, hold, use and disclose personal information
 

We will primarily collect, hold, use and disclose personal information for the primary purpose of carrying out our Boost Business Services functions and activities, and will collect, hold, use and disclose personal information where it is reasonably necessary for us to do so for this primary purpose, including:
 

• Conducting the Boost Business Services, which includes undertaking our activities and engaging with you in respect of our activities.

• Communicating information to you about our activities.

• Providing you with information or advertising relating to our activities, including targeted advertisements, or marketing communications we believe may be of interest to you.

• Improving and optimising our platform, including our websites, and our services.

• Undertaking recruitment activities.

• As necessary for internal administrative, research, planning and marketing purposes.

• Comply with legal obligations and protect legitimate interests and rights, including our intellectual property rights and compliance with Applicable Privacy Laws.
   

We may also use personal information for secondary purposes where such a purpose is related to the primary purpose and is something you would reasonably expect, such as providing details about other services offered by us or third parties, as well as any promotions or offers, including deals with any third-party vendors and suppliers where relevant. Where we wish to use or disclose your personal information for other purposes, we will obtain your consent.
 

Where we use your personal information for marketing and promotional communications, you can opt out at any time by notifying us. Opt out procedures are also included on all of our marketing and promotional communications.
 

If we do not collect, hold, use and disclose your personal information, or if you do not consent, then we may not be able to answer your enquiry, complete the transaction you have entered into, or provide Boost Business Services that you or your organisation have contracted us to provide.
 

In some cases, we will disclose your personal information to third parties, such as business customers or other parties with whom we contract in order to provide you the Boost Business Services, or to connect you directly to those third parties. When we provide these third parties with personal information, we do so only for the purposes set out above. We will endeavour to ensure that third parties to whom we disclose any personal information are bound by confidentiality and non-disclosure agreements (where applicable) if they are not otherwise required to adhere to Applicable Privacy Laws.
 

The third parties with whom we contract include our digital ad agencies and events suppliers including venues, AV and production companies, caterers, printing suppliers, creative agencies, database suppliers, telemarketing companies, the operators of our event registration platforms, providing platform for potential leads and advertisers for client access. Some of these suppliers are located within Australia, and others are overseas. Further detail about these third parties can be supplied on request to us, however it is your responsibility to review the privacy policies of these third parties as those policies ultimately govern how they store and use the information.
 

How we hold, store and keep secure personal information
 

We take reasonable steps to ensure the security and integrity of the personal information we collect, store, use and disclose. Your personal information is held and stored electronically, in the cloud and is encrypted on a secure server. Access to these servers is limited and the servers are protected by anti-malware and virus software. We have electronic and procedural safeguards in place in line with industry standards and take reasonable steps to ensure that your information is protected at all times from misuse, interference and loss, and from unauthorised access, modification and disclosure. Our staff receive regular training on these privacy procedures.
 

Please be aware that personal information provided by email may not be secure. If you have any concerns regarding the security of your personal information, please provide it in an alternate form, such as facsimile or post.
 

We will only keep records of your personal information as long as they are still necessary for the purposes for which we collected such personal information. We will take all reasonable steps to ensure any personal information we collect, use or disclose is up to date and accurate. We undertake regular reviews of our data to ensure that personal information is up to date and relevant for our purposes. If you believe personal information that we hold about you is not up to date or accurate, you may ask us to correct it.

You may ask us to provide you with details of the personal information we hold about you, and copies of that information. We will respond to your request and attempt to provide you with the data within 30 days of receipt of your request. If we provide you with copies of the information you have requested, to the extent permitted by law, we may charge you a reasonable fee to cover the administrative costs of providing you with that information.
 

Please direct all request for access and correction to our Privacy Officer.
 

Destruction and de-identification
 

We will retain personal information collected by us whilst it is required for any of our business functions including but not limited to providing the Boost Business Services or any part of them, or for any other lawful purpose. 
 

We will take reasonable steps and use secure methods to destroy or de-identify personal information that is no longer required for any purpose for which the personal information may be used under this Policy or otherwise in accordance with Applicable Privacy Laws.  When your personal information is no longer needed, electronic records are deleted.
 

GDPR Rights
 

Where the GDPR applies to personal information and/or individuals, some additional rights apply as set out below.
 

Some individuals also have a right, in certain circumstances, to have the information held about them erased.

You can also request that we restrict or suspend the processing of your personal information. If you do so, note that we will then be most likely unable to provide the services to you.
 

In certain circumstances, individuals may also have a right to data portability, to withdraw their consent at any time, to object to data processing and to object to processing of personal information for marketing purposes.
 

If you would like to exercise these rights, you may do so by contacting our Privacy Officer.
 

When you object to the processing of your personal information, we will promptly assess your objection and respond to you in a timely manner. Please note that there may be circumstances in which we are still able to process your personal information, even if you have objected. If this is the case, we will explain our reasoning to you and ensure that any such processing is carried out in accordance with Appliable Privacy Laws.
 

Overseas Disclosure
 

We share your personal information with our business associates in order to provide the Boost Business Services. In the course of doing business with you, we are likely to disclose some of your personal information to overseas recipients, including those outside of Australia, the UK and/or the European Economic Area. However, we will only do so where:

• it is necessary to complete the transaction you have entered into; and

• you have provided consent; or

• we believe on reasonable grounds that the overseas recipient is required to deal with your personal information by enforceable laws which are similar to the requirements under the Applicable Privacy Laws; or

• it is otherwise permitted by law.  
   

In any case, we ensure that a similar degree of protection is afforded to any personal information that is transferred out of the country in which it was collected.

Boost is part of a global network and our overseas affiliates, including data base contractors, vendors, and Boost Group companies and employees, are located in Malaysia, India, Singapore, United Arab Emirates, South Africa and United States.
 

The Boost Group’s worldwide companies include:

• Boost Media International Pty Limited (Aus)

• Boost Media Malaysia Sdn Bhd (Malaysia)

• Boost Media International LLC (US)
   

Requests for Access and Correction

We have procedures in place for dealing with and responding to requests for access to, and correction of, the personal information held about you.
 

In most cases, we expect that we will be able to comply with your request and you will be able to gain access to personal information held about you by us.  We may provide you with this information verbally or in writing, as may be appropriate and on reasonable request.  Where we do not agree to provide you with details of personal information, we will give you written reasons for our decision.
 

We rely on the personal information we hold to efficiently provide our services, including but not limited to the Boost Business Services.  For this reason, it is very important that the personal information we collect is accurate, complete and up-to-date at all times.  We will take reasonable steps to amend or correct any personal information held by us to keep it accurate and up to date provided always that you notify us of any change to personal information which becomes known to you at any time.
 

If you would like to discuss any aspect of your personal information, please contact our Privacy Officer.
 

Data Breaches
 

If we suspect we have suffered a data breach, we will undertake an assessment into the circumstances of the suspected breach within 30 days after the suspected breach has occurred or such shorter time period as is required by law.
 

Notification to relevant supervisory authority
 

Where we are required by law to do so (due to a loss in, or unauthorised access to Personal information) we will make such notifications as are required by the Applicable Privacy Law. This may involve notifying the relevant supervisory authority in the jurisdiction in which the breach occurs and affected individuals. We will make these notifications as soon as reasonably practicable that such notification is necessary.
 

Complaints and Concerns
 

You have a right to make a complaint at any time to the supervisory authority for data protection issues in your country. We do have procedures in place for dealing with any complaints and concerns about our practices in relation to the Applicable Privacy Laws, any alleged breach of this Privacy Policy or any of our other business practices which relate to privacy and data protection. If you wish to make a complaint to us, we will respond to your complaint in accordance with the relevant provisions of the Applicable Privacy Laws and at all times in good faith.
 

Our Privacy Officer can be contacted to discuss or attempt to resolve any complaints relating to the collection, storage and use of your personal information. 
 

Changes to this Privacy Statement
 

It may be necessary for us to review and revise our Privacy Policy from time to time. An amended version will be posted on our website at www.boostmedia.com.au. We suggest that you visit our website regularly to keep up to date with any changes.
 

How to Contact Us
 

Privacy Officer

Boost Media International Pty Ltd

Suite 41/26-32 Jones Bay Wharf

Pyrmont NSW 2009

EMAIL:  privacyofficer@boostmedia.com.au